Frequently asked questions

Delivery & Shipping

What are the delivery charges?

Ordering & Payment

Can I purchase without VAT from outside the EU?

How to place an order?

What payment methods are accepted?

If I pre-Order an item, is payment taken right away?

Downloads

HOP24 - HUO Wagon Information Sheet

Returns & Support

Can I return my item if it’s damaged or there is a problem?

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